Returns, Shipping, and Privacy Policies


Returns Policy

All sales are final. Glenda Bags LLC is not responsible for any errors made by the USPS such as damages, missing or lost packages.

Payment Policy

​Paypal and shopify payment are methods used to process payments.

You do not need a PayPal Account to pay for our items through PayPal: Click the PayPal option during Checkout. After you submit your order click the "Pay Now" button. Scroll Down and you will see the option to pay with a Credit or Debit Card WITHOUT having to sign up for a PayPal account.

Shipping Policy

 Turnaround

We ship items out as soon as possible, but will not always be the same day as your order. Orders are handmade but the pre-made is shipment ready while the custom order products take 10 to14 business days to be created for you. All items ship approximately takes 7 to 14 business days. While we strive to meet these dates, ship times are approximate and subject to change.

Carriers

We use the following carriers to deliver our orders:

USPS

Order Tracking

If a tracking # is provided by the shipping carrier, we will update your order with the tracking information. The packages are insured and may have a signed signature to ensure your package get to you safely.

Shipping Rates

The rate charged for the shipping of your order is based on the weight of your products, and your location. Before the final checkout page you will be shown what the cost of shipping will be, and you will have a chance to not place your order if you decide not to.

​Privacy Policy

This policy covers how we use your personal information. We take your privacy SERIOUSLY and will take all measures to protect your personal information.

What Information Do We Collect?

We only collect information that we need that is related to your order. This includes your:


Billing Address
Shipping Address
Email Address

How Is My Information Used?

Your information is only used to fill your order. We do not sell or redistribute your information to ANYONE.